1. Privacy Policy
Pursuant to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), you are hereby informed that the data you provide will be processed by the owner of this website for the following purposes:
“Customer Support / Contact” section: The data you provide will be processed in order to answer your consultations or requests and to provide the services that you request.
“Newsletter Subscription”: You are hereby informed that the data you provide will be processed in order to manage the sending of commercial information about our hotel by post, email, SMS or fax.
“Bookings”: The personal data facilitated in this section will be processed with the aim of managing the bookings you request. In any case, the data provided may be processed for the purpose of elaborating internal statistics in order to improve our services. The personal data provided will only be kept while our commercial relationship is maintained and it will be blocked once this comes to an end, in the timeframe established by legal provisions, at the sole disposition of Courts to address possible claims, after which this data will be cancelled. The legal basis for the processing of your data is fulfilment of the contractual obligations assumed by you when you request our services. You are hereby informed that the personal data facilitated may be processed in order to send you informative and other types of communications (offers, events, congratulations), for which reason you must check the box provided for this purpose. The data provided will be stored for this purpose while you do not request that the sending of advertising cease. You have the right to withdraw your consent at any time. Withdrawing consent will not affect the legality of processing based on the consent granted prior to withdrawal. You may exercise, at any time, your rights of access, rectification, suppression, opposition or limitation of processing by writing to the email address hello@hotelveintiuno.com or the postal address of Hotel Veintiuno, which is Calle Espíritu Santo, 21, 35001 Las Palmas de Gran Canaria, .
Once your request is received, you will be sent a form to exercise the specific right requested, which you must complete and send to us along with a photocopy of your ID document or passport. Once this documentation has been received, we will address the exercising of your rights within the legally established timeframes and, if you are not satisfied with the exercising of your rights, you may file a complaint with the control authority, the Spanish Personal Data Protection Agency: www.agdp.es